TERMS & CONDITIONS

**Terms and Conditions**


Welcome to KP Hair & More. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our site or services.

**2. Products and Services:**
- **Custom Wigs and Hair Extensions:** All custom wigs and hair extensions are made to order based on your specifications. Due to the personalized nature of these products, they are final sale and cannot be returned or exchanged.
- **Product Descriptions:** We make every effort to provide accurate descriptions of our products. However, there may be variations in color, texture, and style due to lighting and screen settings.

**3. Ordering and Payment:**
- **Order Confirmation:** Once you place an order, you will receive an order confirmation email with details of your purchase. It is your responsibility to ensure that all information is correct.
- **Payment:** Payment must be completed at the time of purchase. We accept various payment methods, which will be outlined during the checkout process.

**4. Shipping and Delivery:**
- **Shipping Methods:** We ship using FedEx and USPS. Shipping times and costs will vary based on your location and the shipping method chosen at checkout.
- **Shipping Times:** Custom wigs require 10-14 business days for production, while hair extensions typically ship within 3-5 business days. Delivery times will depend on the shipping method and destination.

**5. No Return Policy:**
- **Custom Products:** Due to the custom nature of our wigs and extensions, we do not accept returns or exchanges. Please review your order carefully before completing your purchase.

**6. Defective or Incorrect Items:**
- **Resolution:** If you receive a defective or incorrect item, contact us within 3 days of receipt. We will work with you to resolve the issue, which may include a replacement or refund.

**7. Intellectual Property:**
- **Ownership:** All content on our website, including text, images, and logos, is the property of KP Hair & More and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

**8. Limitation of Liability:**
- **Responsibility:** KP Hair & More is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the maximum extent permitted by law.

**9. Changes to Terms:**
- **Updates:** We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

**10. Contact Information:**
- **Inquiries:** For any questions or concerns regarding these Terms and Conditions, please contact us at kphairandmore17@gmail.com.

Thank you for choosing KP Hair & More.